Job Detail

Operations Analyst - Raleigh

Operations Analyst - Raleigh
Primary Location
Bachelor's Degree
Rate Type
Per month
Job Description

Prospect 33 is looking for a recent graduate who has a passion for Financial Services. This is a great opportunity based in Raleigh, NC for someone to get their foot in the door with one of the world's leading Investment Banks. 

Ideally, we are looking for someone who brings an academic background in Finance or has completed a few internships with a Financial Services Firm. The role is based on our client site and we expect you to work an 8 hour day.

The Americas Global Cash Products role focuses on confirmation, settlement and reconciliation of cash transactions with internal and external clients for Foreign Exchange (FX), Money Markets, Over the Counter (OTC), and Primeswap products. Along with the EMEA and APAC regions, we provide operational support across various Credit Suisse (CS) entities within the Investment Banking divisions, working across the front-to-back processing areas to resolve discrepancies and enquiry requests.

Job Requirements

Key Responsibilities:

  • Act as the Single Point of contact for clients for any and all queries related to the client’s settlement activity.
  • Ensure timely settlements, dedicated approach to identification of settlement breaks, critical issue and remediation.
  • Where queries cannot be acted upon by the employee, liaise utilizing your internal network of contacts to ensure the query will acted upon by the appropriate team(s) on time.
  • Maintain a high level of customer service at all times, prompt answering of telephone and using the appropriate greeting. Ensure timely response to written queries ensuring that the client will continually update on the status of all enquiries with written follow up in all cases.
  • Gain an in-depth understanding of product knowledge, and it’s flow while utilizing the appropriate systems to carry out day to day responsibilities.
  • Ensure that processes and services offered to clients are in line with and industry control regulations.
  • Identify and understand risk items and raise these appropriately. All risk items will be verbally brought to the attention of your Team Leader and / or Manager whilst also being followed up in writing.
  • Understand and adhere to the various controls and policies associated with settlement of cash flows, funding deadlines in a fast-paced environment.
    Work on ad-hoc projects to improve efficiency and control across the teams.

Overview of department/team:

Our staff is composed of highly motivated individuals, who communicate effectively, solve problems efficiently, and seek to improve our processes. Analysts within this role develop specialized product and industry knowledge while engaging in day-to-day responsibilities and ad hoc projects.

  • You have a 4 Year Bachelor’s Degree
  • You have the ability to communicate with internal and external clients in a professional, courteous, and client-focused manner
  • Do you have problem solving and analytical skills?
  • You are enthusiastic and highly motivated.
  • Do you have high level of accuracy and attention to detail?
  • Work efficiently and effectively in a team.
  • Do you possess organizational skills with the ability to prioritize work while working under pressure?
  • Do you have the ability to multi-task, working to deadlines accommodating varying levels of volume without deterioration in task quality?

Desired skills and qualifications:

  • Business Major preferred
  • You have advance Excel and Access skills is a plus
  • You have IB Operations experience is a plus
  • Motivated and eager to learn!

Prospect 33 is an equal opportunity employer.

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